[200q20v] PS Pump A Good Story!

[Sylvester, Mike]

I believe that ZF needs to approve the warranty claim before it is paid.
They inspect the pump for cause of failure.  If they think your fluid was
contaminated they might not pay.

Mike Sylvester

-----Original Message-----
From: Paul Waterloo [mailto:pwaterloo at compuserve.com]
Sent: Tuesday, April 17, 2001 10:03 AM
To: 200 list
Subject: [200q20v] PS Pump A Good Story!


My PS pump let loose again last week, I installed a ZF remanufactured from
Blau about two years ago (161K miles). It was leaking slowly from the piston
caps.....

I looked in my file, found that I had sent in all the warranty information
to ZF and they had stamped it and sent it back. Guess what? Three year
warranty.....yep.....three years!

I called Blau on Friday, they had a pump in stock, had to pay for it on
credit card, got it on Saturday, installed it and then I'm returning the old
one this week, will get a full credit for a $290 pump! I was two years into
the warranty......got to love it!

Don't let the Audi Gods find out.....

pw
_____________________________________________________
Paul Waterloo
Applied Energy Services
Phone 708-524-9464
Fax 708-524-0079
Voicemail/pager 888-962-7304
pwaterloo at compuserve.com



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