[200q20v] Headlight Protection Films

Phil Rose pjrose at frontiernet.net
Tue Jan 8 12:17:28 EST 2002


>When I stopped by Stongard's office, I picked up some samples.
>The samples measured 2mm thick, and found I had a Stongard brochure, that
>quotes 80mil thickness.
>Hope it helps, for whatever it is worth.
>
>BTW, my warranty claim (improper size cut for 200 euro's) has nothing to do
>with the 3M material, that appears to work as advertised, as protection, no
>guarantee something can break a headlight if big enough.

Although I can understand (and share) your unhappiness with the
quality of fit, I don't understand the justification for the warranty
complaints being voiced in this thread. The complaints are based on
Stongard's innaccurate dimensions (relative to Audi's eurolights),
correct? So I wonder, since you all must have noticed--prior to
installation-- that the Stongard films were *obviously* too small to
cover the entire lens, what compelled you to go ahead and install
them?

When my Stongard order arrived, I saw that it was not going to give
complete coverage, and although I was disappointed, I (like you, I
presume)  decided to go ahead and install it. In doing that I
accepted a small additional risk of damage rather than go through the
bother of returning the item. If my headlight suffers damage because
of the unprotected area, I'll be unhappy, but I won't feel I have
anyone but myself to blame. This is a clear case of Caveat Emptor.
Yes, I do feel that complaining to Stongard about the poor design/fit
is justified. Stongard would be wise to either reimburse purchasers
or replace the item with one of more adequate size.

Phil

--

Phil Rose				Rochester, NY
'91 200q	(130 kmiles, Lago blue)
'91 200q   (57 kmiles, Tornado red)
	mailto:pjrose at frontiernet.net




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