Bose Recall

Brennig, Rakesh (CORP, GEAccess) rakesh.brennig at geaccess.com
Thu Jul 18 08:54:28 EDT 2002


At the end of June I called both AoA and the local dealer to inquire
specifically about any known problems with the rear speakers.  Of course
neither group had the foggiest of what I was talking about.

Suddenly, with the official word out both AoA and the local dealer are now
aware, but I was not told what would be done.  I called again and was told
that recall is to the effect of inspecting the unit and replacing if
defective.  This would not be a blanket replacement of the unit.  Is this
possible?  Can one simply replace a part (capacitor?) in the sealed unit?
Or if the units seem good upon inspection what about 2 years from now?  The
dealer seemed puzzled by this whole recall and was not too descriptive.
Since I did not get a copy of the letter, does it say more than what I was
told?

This is a great list - I would not have known of this issue otherwise.

Regards, Rakesh



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