Bose Recall
Brennig, Rakesh (CORP, GEAccess)
rakesh.brennig at geaccess.com
Thu Jul 18 08:54:28 EDT 2002
At the end of June I called both AoA and the local dealer to inquire
specifically about any known problems with the rear speakers. Of course
neither group had the foggiest of what I was talking about.
Suddenly, with the official word out both AoA and the local dealer are now
aware, but I was not told what would be done. I called again and was told
that recall is to the effect of inspecting the unit and replacing if
defective. This would not be a blanket replacement of the unit. Is this
possible? Can one simply replace a part (capacitor?) in the sealed unit?
Or if the units seem good upon inspection what about 2 years from now? The
dealer seemed puzzled by this whole recall and was not too descriptive.
Since I did not get a copy of the letter, does it say more than what I was
told?
This is a great list - I would not have known of this issue otherwise.
Regards, Rakesh
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