[A8] Looking for place to diagnose a transmission (computer?) problem - Boston

Rich, Jack JRich at Kronos.com
Wed Sep 15 11:15:01 EDT 2004


My 98 A8 has been in and out and back in the transmission shop, and they
are giving up on the problem. (It enters limp mode when stuck in traffic
or in city driving.) They believe the transmission is fine, have checked
electronics, and are giving up on the problem. They believe it is heat
related, possibly the transmission computer, but are unwilling to
continue billing me large amounts of money for computers or
transmissions with no confidence that it will fix the problem. They have
offered me a refund on the original charge to repair (is that honest, or
what?), less the up-front diagnostic charge you agree to when you
intially bring the car in.

Here's the rub: They are recommending taking it to an Audi dealer who
can completely diagnose and isolate the problem with the proper
specialized test equipment.

I've never heard of Audi dealers being great places to go to diagnose
anything, especially out of warranty. Does anyone know of a dealer or
aftermarket specialist in the Boston area with a shop competent enough
to do this?

Jack Rich
Senior Member of Technical Staff
Kronos
www.kronos.com
Improving the Performance of People and Business(tm)




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