[BiturboS4] Blown Turbos - Another Update - Change In Perspective About AoA

Tue Apr 29 15:35:29 EDT 2003

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JY, be careful about divulging information about your aftermarket DVs - when
removing your DVs, you expose the hoses that lead to your intercoolers and
turbos...so there is a *chance* that debris (eg. metal shavings) could get
into the system at that point. I've swapped a number of DVs (for
experimenting) and have been very careful not to allow anything into the
hoses.
------------------------------
Carter Fields, San Francisco
2001.5, GIAC-X, Miltek 3" cat-back, Strat. shifter, Strat. DVs, A-pillar boost
gauge
------------------------------
>From: j y
>To: Bruce Mendel ,biturbos4
>Subject: Re: [BiturboS4] Blown Turbos - Another Update - Change In
Perspective About AoA
>Date: Sat, 26 Apr 2003 23:16:38 -0700 (PDT)
>
>Bruce,
>
>good points..I plan on following up with the dealer.
>
>They told me that they "have NO clue as to the origin
>of the metal shavings."
>
>So, I will not push the point beyond reason...at this
>point it's a GRAY area...blame could be tossed around
>from both sides...I'll take 50/50 on the repairs w/o
>full explanation...remember..I am technically out of
>warranty...they could have told me to pound sand..and
>that would left me with no viable remedy outside of
>litigation.
>
>I do not have to go that route. As I mentioned in an
>earlier post, "Wally and Ian were correct when they
>stated that a 50/50 offer was fair, and probably the
>best that I would get" (man, I hate giving Wally
>credit for ANYTHING).
>
>Under current circumstances (no CLEAR CUT evidence of
>defective manufacturing with respect to the turbos),
>the 50/50 proposal from AoA is more than reasonable
>(since I now have to get new intercoolers too).
>
>Yes, I am getting a 50% discount on parts and labor at
>retail prices (as some have told me off-line), but I
>wanted Audi "to have some skin in the game", and AoA
>did step up to the plate. You can bet that I will be
>checking the warranty from AoA for this $6k ($3k is on
>me)job.
>
>jy
>
>--- Bruce Mendel wrote:
> > Sounds more than reasonable, but I'd want them to
> > find the cause of the
> > shavings that got in there....something must have
> > let go in the internals??
> > Otherwise, how do you know it won't happen again?
> > And how long is the
> > warranty on the repairs?
> > ----- Original Message -----
> > From: "j y"
> > To: "biturbos4"
> > Sent: Saturday, April 26, 2003 3:25 AM
> > Subject: [BiturboS4] Blown Turbos - Another Update -
> > Change In Perspective
> > About AoA
> >
> >
> > > To The List,
> > >
> > > I paid another visit to the Audi dealer yesterday
> > > (Friday - April 25th). My beloved Imola Y2K S4 was
> > in
> > > major surgery.
> > >
> > > The engine was completely out of the car. The
> > dealer
> > > showed me the damaged starboard (right side - for
> > > non-boaters) turbo. The impeller was clearly
> > damaged.
> > >
> > > The dealer stated "that a foreign object must have
> > > damaged the impeller." In his professional opinion
> > > "the cause of damage was not mechanical/design
> > defect
> > > or turbo coking."
> > >
> > > The dealer also discovered "metal shavings" in the
> > > starboard intercooler. They could not find any
> > other
> > > foreign objects in the intake system aside from
> > the
> > > metal shavings.
> > >
> > > So, the final count is one damaged turbo and one
> > > damaged intercooler, car is 2.9k mi out of
> > warranty.
> > >
> > > After viewing various parts of my engine (intake
> > > system, turbos, inter-coolers, etc.)in a stripped
> > > state, I have to conclude that "coking" was not
> > the
> > > issue with my S4.
> > >
> > > Since the S4 intake is basically a closed system,
> > I am
> > > at a loss on the "metal shavings" that I observed
> > in
> > > the intercooler. The only mod that I made to S4
> > (prior
> > > to my turbo failure) was the installation of
> > > Stratmosphere DVs. Nothing else.
> > >
> > > AoA is still willing to go 50/50 on repairs which
> > now
> > > includes two (2) new inter-coolers and the
> > replacement
> > > of the turbos. An additional hour of labor (for
> > the
> > > inter-coolers) is also included.
> > >
> > > My out of pocket will increase from $2700 to
> > > approximately $3k. Too late for K04s, the dealer
> > > already installed the updated K03s.
> > >
> > > While the dealer had the engine out of the car,
> > they
> > > discovered a significant coolant leak, and will be
> > > replacing my coolant reservoir too.
> > >
> > > As I mentioned in previous posts, my car has
> > serviced
> > > EXCLUSIVELY at THIS Audi dealer. I told them to
> > check
> > > the service computer. They did - nothing they
> > could
> > > say.
> > >
> > > Some advice, make sure that you continually take
> > your
> > > car to the SAME Audi dealer for servicing. Also,
> > if
> > > you are the original owner, try and use the dealer
> > > where you purchased the car for servicing too. I
> > know
> > > that this is a NO BRAINER - but I am surprised at
> > how
> > > many car owners break these simple practices.
> > >
> > > In closing,I am OUT of WARRANTY and they is no
> > CLEAR
> > > CUT evidence that my blown turbo is the result of
> > a
> > > mechanical defect (of production origin). So, I
> > have
> > > to give AoA credit for continuing to honor their
> > > original offer of 50/50.
> > >
> > > jy
> > >
> > > P.S. I want to thank those who e-mailed me
> > "off-line"
> > > with support and suggestions. You guys know who
> > you
> > > are.
> > >
> > >
> > >
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> >
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>
>
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