[BiturboS4] RE: AoA Buyback Offer - 2nd Round

[Al Smith]

Hi Erik:
                I read thru your messages on the S4 list, and now understand
the sad history concerning your car.  I sure hope my experience is not the
same as yours.

                I got sucked into the SUV craze, so haven't had a fun car to
drive for years.  I commuted 100 miles a day in a 1987 VW GTI-16v, which was
a ball to drive, until the transaxle let go at 185,000 miles.  As much as I
loved that car, it can't begin to compare with the S4.  I am simply amazed
at the performance of this car.

                Of course, I guess you get what you pay for.  I could have
bought 3 VW GTI's for what I paid for the S4.

Al Smith  Norwalk, CT 06851

ps. On the 2nd day I owned the car, I was on I95 in Rhode Island doing about
75mph, when a pickup truck in front of me lost a metal garbage can cover.  I
was able to make a quick evasive move to avoid the top.  If I had been in my
Grand Cherokee I would have had no choice but to slam that object.  What a
pleasure to have a car that responds.


----- Original Message -----
From: "Erik J. Engstrom" <engstrom at rawbw.com>
To: <biturbos4 at audifans.com>
Sent: Monday, May 05, 2003 9:51 AM
Subject: [BiturboS4] RE: AoA Buyback Offer - 2nd Round


> After a somewhat restrained and concise letter with multiple terms and
> conditions that I would find acceptable, Audi has decided to go with the
> third and most serious requirement. They're going to buy the 2001 S4 back
at
> the price of payment + deposit + initiation fees, minus... nothing. This
> isn't as good for me as having the fully optioned and feature loaded S4 in
> perfect running order with an extended warranty, but it sure beats the
> payments - mileage offer under arbitration guidelines.
>
> Overall the team handling the closer has done a great job of keeping me
> informed and super professional and polite. Their efforts at making me a
> happy camper go a long way to diminish any ill feelings I've had from AoA
> Customer Care.
>
> Those of you out there with issues on your S4's... Stick with the issue,
> write letters and be as polite as possible - it worked in my case to my
> satisfaction, albeit a day before my lawyer changed from retained to
> employed.
>
> Erik
>
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