[Biturbos4] Re: Screwed over by Audi or service dealer

[John Koenig]

It's important to know/remember that AoA is AoA, and dealers are independant business ... uh ... persons.  AoA establishes the warranty policies and procedures, and they and the dealers are not in cahoots.  Whether the dealer has the right to modify the warranty like that would depend on those policies, and I'm thinking it's pretty unlikely.  There are certainly ways that the original dealer *could* have taken car of you, but no other dealer would be obligated under the "modified" warranty.  And, as has been said here before, some dealers are better than others.
John


-----Original message-----
From: ken kgrant kaspgr at yahoo.com
Date: Tue,  7 Dec 2004 12:20:21 -0500
To: biturbos4 at www.audifans.com
Subject: Re: [Biturbos4] Re: Screwed over by Audi or service dealer

>  I was just ticked off.  Btw, the dealer is a VW dealer
>  and does not sell audis.  so i got took for 33 bucks. 
>  lesson learned.
>  
>  intersting thing was my warranty was extended by the
>  dealer i bought it from by 500 miles since the car had
>  500 miles when i bought it.  aoa told me that that was
>  between my dealer and i and they would not honor it. 
>  but the warranty is an aoa document which i thought
>  the dealer had the right to modify. so audi is
>  approving of dealers cheating?? am i right?  
>  
>  if aoa was interested in loyal cutomers, they should
>  have contacted the dealer and asked them to rectify
>  the situation.
>  
>  but i do agree, it is a nice car.  it was good thing
>  that the dealer was nice (could have been nicer).  but
>  aoa excusing themselves of their responsibility is
>  unacceptable.
>  
>  ken
>  
>  
>  
>  
>  
>  --- David Giannandrea <giannandrea at mindspring.com>
>  wrote:
>  
>  > Don't throw a good car away just because of a dealer
>  > disagreement. I think
>  > you wound up with a very good settlement. The next
>  > time you plan on driving
>  > 500 miles over warranty, call the dealer to
>  > authorize the situation.
>  > 
>  > Keep the car. You can't do better unless you buy a
>  > Honda/Toyota... and they
>  > aren't near as much fun to drive.
>  > 
>  > David
>  > 
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>  
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