dealer ethics
George Tur
gtur at lucent.com
Thu Jul 19 10:36:47 EDT 2001
Just wanted to relate a positive experience with a dealer. A little
over month ago my wife brought the v8 in to an Audi dealership that is
close to her place of work. The work consisted of trouble shooting the
cd player, which has gone out again, a wheel alignment, and replacement
of the head liner fot the sun roof. Well the short story is that after 3
trips to the dealership where they did not do any of the work, they gave
us excuses about break downs in their equipment or over bookings, they
did the cd player troublshooting, and wheel alignment for free, because
of all the delays we had encountered in the work. Additionally on the
last trip to the dealer they gave the wife a loaner, previously they had
driven her to work on a shuttle they have running locally.
The dealership is Princeton Audi, located in Princeton N.J.
George ... thinking that the world has turned upside down.
91 v8
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