problems with Blau's Delrin bushings..

[Kaklikian, Gary]

Sorry to hear about your problems with Blaufergnugen, but I just wanted to
say...

I have been a regular customer of Blau's for a couple years now and have
never had a problem with an order. Yes, their prices are not the lowest for
Audi parts, but I've always thought they offered excellent service, prompt
shipping, honesty concerning backorders, etc.  The only complaint I've had
is it takes them a while to process refunds, but this seems to be common
with mail-order places.

RE: control arm bushings for the 4000q. I have Blau's delrin bushings in
the front and rear control arms of my 4000tq.  I've had them for nearly a
year and they have always been tight and quiet. Just recently, the left rear
began creaking and Blau  replace  both bushings for this arm for free.  I
returned the old set so they could check the measurements. I did not notice
any ill effects on handling, but the creaking was a little annoying at low
speeds.  

If you have any trouble with Blau, I would suggest calling and speaking with
Jim Blau personally. He is an avid Audi enthusiast and concerned about
customer service quality.

As far as TAP goes, in my experience, they are the antithesis of
Blaufergnugen. 
Plus, their urethane contol arm bushings are junk. They worn out in less
than a year on my 4000tq -- very noisy and handling became sloppy.

Just my opinion.

Gary Kaklikian
86 4ktq
92 S4



-----Original Message-----
From: Richard J. Andrews [mailto:tech at flashmail.com]
Sent: Monday, June 25, 2001 11:41 PM
To: quattro at audifans.com
Subject: Fwd: Re: problems with Blau's Delrin bushings..


hey, could you post that on the list for me, I know I forgot to add the 
address. Just want to let everyone know how much love I feel for Blau.

sure... here it is...
BTW, the bushings came on the first week for me.

Clint's post:

>Monday- see bushings on Blau's website, call...no answer
>Tue. call Blau, ask about shop/dealer discounts, wait for fax
>Thur. call back, wait for fax
>Fri. get fax that night.
>next week
>monday fill out and return fax
>tue.  talk to Blau, everything ok, decide to order online to get extra 2% 
>discount, after verifying parts are in stock, plenty of time to get by
friday.
>thurs. no bushings
>fri.  call Blau, oh yes, we just got your order last night...wait, i 
>placed it online tue @ 10am, just after talking to someone about them, 
>Don't you read your email?.......yes, i don't know why it took so long, we 
>do that every night. By the way, your bushings are on backorder, we should 
>have them in two weeks.......
>third week
>nothing
>fourth week
>mon.   call blau, i need the bushings sent overnight when they come in
>fri.  blau calls me, says bushings are on the way
>fifth week
>tue.  get bushings, install them
>saturday   drive 1000 miles over the weekend
>sixth week
>monday.  boss says blau called, something wrong with my bushings
>tue.    call blau, bushings were made wrong, may be tight....ok, they are 
>already in and have 1200 miles on them.......they were supposed to fit by
hand?
>
>moral of the story?
>I could have decided not the buy from blau, save 10 cocos and purchased 
>from TAP, probably save the 25 in overnight too. Bet I wouldn't have had 
>to delay the trip three weeks either.
>Or......
>call my buddy now that I have exact measurements and have him make them at 
>the plastics tooling plant he works at.
>Hmmmmmm........decisions, decisions
>
>
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