Incompetent Monkey or not?

[Swann, Benjamin R. (BSWANN)]

[Well hello list.   A new day, another Audi problem :)  i purchased the
Blau subframe bushing kit for the 1988 Audi 90 FWD.  In a small town
like my own, there are several mech shops, most for mudflingin'  13 foot
high pickem-up trucks (PROS with lift-kit and mudflap installation), and
one foreign car shop.  so i have no other choice but take my Audi there.

  after a week of sitting there to get the subframe bushings installed,
i call them and they tell me they don't know what  a subframe bushing
is.   i actually have no idea exactly where they  go or how they are
installed.

 any advice i could relay to them?

Also, i got the 2Bennett coilover program for the car.  any expected
problems they might run into?]

I think you need to invest in a Bently/Factory service manual for your car,
at least get a Haynes.  A picture is worth a thousand words.

Ben