AoA warranty denial

[Rob Andrews]

Ti, no offense, but you haven't frequented the S4 forum enough.  There is a
lot of whiny babies, but EVERY turbo replacement has to go to an OTS and get
approved by AoA now.  Due to the high # of failures the 2.7 has seen.
You are only seeing one example of this thread, I'd suggest reading back on
the A4 forum and the S4 forum over the last few days and just look at every
post by Ed Palisoc.
Bottom line AoA has handed out more warranty dollars on replacing 2.7 Turbos
than on anything else in their entire career.  Hence AoA has to approve
every single claim now.


> -----Original Message-----
> From: quattro-admin at audifans.com [mailto:quattro-admin at audifans.com]On
> Behalf Of Ti Kan
> Sent: Tuesday, November 13, 2001 1:02 AM
> To: Brad Wilson
> Cc: Audi Quattro
> Subject: Re: AoA warranty denial
>
>
> Brad Wilson writes:
> > Rob Andrews wrote:
> > > I happen to know Ed quite well and know for certain he
> did not modify that
> > > car.  For heavens sake he only had 280 miles on it.
> Hardly enough time to
> > > even drive it around the block a few times.
> >
> > Yeah, reading this current case, I'm astonished to find
> that the turbo won't
> > be covered. I think perhaps Audi are over-reacting in
> response to the number
> > of people who are pushing the turbo too far on this car,
> thinking it's a
> > 5000 or something. *shrug*
>
> Well, I just read the thread now too, and there is simply too little
> information about what the nature of the failure was.  There was a
> picture posted of a failed turbo (with the impeller all mangled up),
> but that was posted by someone other than Ed P. and I am not sure if
> that pic even pertains to this case.  Moreover, Ed states that since
> he used to work at APR, he was denied the warranty "by association"
> even though his car is stock.  Yet he claims the dealer is on
> his side,
> and that it was AOA that denied the warranty.  Hmm, if the dealer was
> on his side, why would AOA be involved?  Does the warranty people at
> AOA know him personally?  Or did the dealer report that he worked for
> APR and is therefore suspect?
>
> I am not refuting Ed P., but I feel there are some details we
> don't know in the whole story.  It is simply too far fetched to
> have an unmodified car with only 280 miles denied of warranty repair
> unless there is some real reason for such action.
>
> The rest of the thread is mostly noise, nothing more than hot-headed
> "me too" posts complete with expletives which really brings out why
> there is a dichotomy between the "good 'ol Audi fans" vs. the "new
> breed" (See the "Generations" posts here).  'Nuff said.
>
> -Ti
> 01 S4 2.7 biturbo quattro
> 84 5000S 2.1 turbo
> 80 4000 2.0
> --
>     ///  Ti Kan                Vorsprung durch Technik
>    ///   AMB Research Laboratories, Sunnyvale, CA. USA
>   ///    ti at amb.org
>  //////  http://www.amb.org/ti/
> ///
>
>