Clair Parts
Brett Dikeman
brett at cloud9.net
Thu Oct 25 16:07:32 EDT 2001
At 2:58 PM -0400 10/25/01, David Head wrote:
>Even though Linda @ Carlsen has retired, Didi is great - when I punched out my
>oil pan last week she told me what depot they were in and then said to get it
>faster order it via the V8 program through the local dealer as long as it was
>before 2:00pm. Even though that didn't work out and I eventually ordered it
>through Mac @ Clair, the fact that she would spend close to 10 min
>on the phone
>with me then urge me to not get the part through her impressed me deeply!!!
>One thing Carlsen will do that Clair will not is source through other vendors
>than VAG - which is why they can discount even more...
Excellent point. Linda once couldn't find something, and said "hang
on a minute!" and furiously typed away. "Nope, none in <some
city>...none in <some other city>, none in..." etc through about 6-8
different vendors. Both places really go the extra mile. I prefer
clair because ups ground to most of the surrounding region in the NE
is one day, and they're within a 40 minute drive :-)
Speaking of other "sources"...some of the chinese parts that Blau is
selling look kind of interesting. My replacement expansion tank bore
metal sleeves inside both the bottom and side nipples. I haven't
looked at the stock one, but I don't remember the same feature on
the stock audi parts. I suspect the chinese have been tinkering and
improving.
From a restoration perspective, probably not the way to go; they've
got totally different markings etc.
From just keeping the car running perspective, I'd bet that a lot of
the redesigned parts don't share the typical failure modes.
B
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