Snap-on no guarantee? (NAC)

R Mangas porter_dog at hotmail.com
Tue Nov 26 15:07:19 EST 2002


Taken from the Snap-On Website FAQ, Canadian version:


"For SNAP-ON=AE brand torque wrenches and BLUE-POINT=AE brand meters and po=
wer
tools, and for all other SNAP-ON=AE brand and BLUE-POINT=AE products not
specifically mentioned above, the duration of the warranty period is
supplied with the product, but in no event is the warranty period for more
than one year from the date of the original purchase."

hth,
Robert




>From: tihol_tiholov at sd27.bc.ca
>To: quattro at audifans.com
>Subject: Snap-on no guarantee? (NAC)
>Date: Tue, 26 Nov 2002 11:46:36 -0800
>
>
>This is a question and a mild rant:
>A local Snap-on rep told me yesterday that there is no life-time guarantee
>on torque wrenches, particularly the part that sets and maintains specific
>torque.  If used as a 2 way breaker bar - oh, yeah, that's guaranteed.
>Now, that maybe so but it's funny nowadays since Canadian Tire gives
>life-time guarantee on their torque wrenches (I asked specifically
>yesterday) in full.  I also have a Husky piece, for which I was promissed
>life-time guarantee - haven't tried it yet, it still works.  I haven't
>heard from Snap-on yet, that's why I'd like to ask if anyone knows or has
>used such guarantee from Snap-on or Husky.
>
>TIA
>Greetings,
>Tihol
>
>BTW, he wanted $125 CDN for repair and I left him the wrench, since I
>didn't ask in advance about costs thinking it was covered for life.  A new
>Canadian Tire one costs $92.


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