Assessing a shop's integrity

[Mike Arman]

>Message: 11
>Date: Sat, 5 Oct 2002 20:45:31 -0700
>To: Quattro List <quattro at audifans.com>
>From: "Andrew Buc" <abuc at attglobal.net>
>Reply-To: "Andrew Buc" <abuc at attglobal.net>
>Subject: Assessing a shop's integrity
>
>
>
>I originally took the car in because the rear side windows had quit
working. My
>regular independent mechanic (who's worked on my various cars for 20 years
and
>is as honest as the day is long) was out of town, one window had jammed
halfway
>open, and it wasn't something I could let go unfixed for any length of
time. If
>both windows had been jammed closed, or close to, I could have waited for my
>regular mechanic to get back.
>
>Anyway, they replaced the switches in the console and both rear window
>regulators, and they said I should come back in a few days for replacement of
>the switches in the rear doors, which they had to order. I found that now the
>windows worked fine using the console switches, and they also worked fine
using
>the rear-door switches, once I'd gone back to get the latter installed. (I've
>never carried more than 1 passenger at a time in the time I've had the
car, but
>I do want to keep it in good shape on general principles.) It's the
regulators
>I wonder about. I'm no automotive electrician, and I've never studied the
>wiring diagram for the car, but for all I know, maybe an electrical problem
>could take out both rear windows at once. I'm finding the idea of both
>regulators going out at once a bit harder to swallow.


They can show you the old window regulators until they and you are blue in
the face and you wallet is completely empty - because that isn't the problem.

Check the child safety switch in the driver's door armrest - it either got
bumped or died, and that is the ONLY thing that will give you simultaneous
failure of both rear windows.

Best Regards,

Mike Arman, who has BTDT.