coils

[Jon Linkov]

No, actually, I don't have a solution and never offered up a complaint. I
have my own issues with AoA and how they handle service/recalls and such.
But I'm not taking them to task for this problem when they've been honest
and upfront about it ...at least when confronted with the issue.

Of course, my commenting on this means my wife's A4 1.8t will undoubtedly be
affected in the next few months. But, considering that AoA has spent well
over $1000 in parts and man hours replacing the horn on my 1996 A4 8
(EIGHT!) times (and it failed again, today, only 4 months after the last
replacement), I have issue with their logic in repairs, but not how they
satisfy the customer or handle recalls.

And, really, don't you think that they DO indeed wait until they have enough
parts available to issue a recall? With my car, which has had two recalls, I
never received notice of the recall until many months after it was first
announced/rumored on the internet (and this very list). So, yes, I DO expect
them to wait until they have a stockpile of parts before announcing a
recall. Or, should they announce it about the same time they tell the
supplier to start making the part? "Yes, your car has a recalled part. The
boat with the parts will be here in 4 weeks."

Jon


On 1/27/03 9:32 PM, "cobram at juno.com" <cobram at juno.com> wrote:

> No, there have been recalls involving millions of cars.  The factory
> sends out notices, people who have actual failure will be taken care of
> first, others will be sent notices with dates to have the known defective
> parts or designs changed according to their model, year, vin, (any
> criteria they choose) as time and components become available.  With your
> logic, nothing should ever be recalled unless the manufacturer has enough
> time and parts in stock to effect the recall in one shot.  I think
> Audi/VW has an obligation to at least inform owners of what's happening,
> but hey, I'm radical that way.
>
> In the past Audi had known bad components and designs, yet handled these
> problems with "bulletins",  which literally stated that the known bad
> systems/components should only be changed if the customer brought in the
> car and complained.   We'll see if they actually call in all the out of
> warranty (and in warranty for that matter) cars that haven't manifested
> problems when they have enough components.  Lets hope they do.