unethics

[Kent McLean]

Mike Arman wrote:
> The most amazing thing about this whole deal is it would cost them 
> NOTHING to implement this - 

"Hello. I'd like to talk with your service department.
Hello, Service?  Yeah, I'm having trouble installing
your Family Album on my Dell laptop. It's running
Windows XP, and I can't get it to print on my HP
OfficeJet...  Hello?... Hello?... Darn, they hung up."

It would cost them something.

Kent