Unbelievable

[Patrick Burns]

At 09:19 AM 12/16/04 Dan DiBiasi wrote:

>But is an alignment really a 2-hour job? Or is that the book rate?

I just explained how it is book rate.

>Sad/funny story - many years ago my bro-in-law had his Volvo 240 Turbo in
>to the dealer for some work. The car was physically on the dealer's lot
>for 8 hours. They charged him 12 hours of labor for the work he had done,
>based on the 'book rate'... What a crock. No wonder many call them
>'stealerships'.

And that is how flat rate works. Sometimes a mechanic gets paid 12 hours 
for a job he can complete in 8. Sometimes, he gets paid 3 hours for a job 
that takes 9.

Patrick