BAD dealer service

[S Dewitt]

The dealer isn't responsible for reimbursement, Audi is and I can tell you
that after the warranty rep finishes laughing he will tell you no. Warranty
repairs are only covered when performed by authorized service facilities.


Scott DeWitt
Advanced Automotion
817-939-6761
----- Original Message ----- 
From: "Steve R" <srosen at starxray.com>
To: "audi group" <quattro at audifans.com>
Sent: Saturday, December 23, 2023 5:26 PM
Subject: BAD dealer service


> I brought my 02 Allroad into an independent shop to mount a set of tires I
got from the Tire Rack. I get a call from him, says the rear pads are down
to almost nothing. The thing is, I just had the car in the dealer last week
for an annual inspection and some minor warranty repair on the car. Not a
single word about the pads.
>
> I get on the phone with the dealer and ask him about the warranty service
I'm supposed to get with this car. He tells me the brakes are covered. He
said the pads must have been good enough to pass inspecton but I can bring
the car back in next week. Now this is BS!!! I say. no one even checked
them. Someone is going to die when I get there.
>
> I tell the shop replace them. I'm taking an 800 mile road trip this coming
week.
>
> Am I going to have a fight now getting my $221 back which will cover all
costs including  cutting the rotors? I wished he charged me 10x the amount
just so I can give the dealer the bill.
>
> _______________________________________________
> quattro mailing list
> quattro at audifans.com
> http://www.audifans.com/mailman/listinfo/quattro