Anyone else having problems with Performance Motorcars?

[Robert Mangas]

  No problems, but I did notice a big price spike recently.  Used to be that 
they were the low cost supplier for most of the worldpac parts; not any 
longer.

Thanks for the update; sorry for your troubles.

>From: Jpinkowish at aol.com
>To: quattro at audifans.com
>Subject: Anyone else having problems with Performance Motorcars?
>Date: Tue, 6 Jan 2004 12:25:19 EST
>
>Any one out there also having recent problems with these folks?
>
>Without boring this list with all the details, I''ve been trying to get a
>refund from Performance since 9/03.  That's right -- 3-1/2 months.  
>Performance
>shipped an Ansa center muffler instead of the Bosal I ordered, and offered 
>to
>refund the difference if I would keep the Ansa.
>
>Nanette hasn't returned any of my 6 or 7 cordially worded emails and the
>customer service phone # on the packing slip always goes to the answering 
>machine.
>  I called phone numbers from their website and from directory assistance 
>--
>twice Nanette has preteneded to put me on hold and hung up.
>
>
>The excuse I got in 09/03 was their refund processor was on maternity 
>leave.
>Personally, I think this is a business with a recent cash flow problem.  My
>orders from 2002 and early 2003 were filled with no problems.
>
>I've filed a complaint with the Better Business Bureau and I'll even post 
>my
>problem to that other major Audi newsgroup to get others' responses.
>
>Replies to the list please.
>
>Jan Pinkowish
>'85 4ksq
>Bristol, CT
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