Audi dependability study
Brett Dikeman
brett at cloud9.net
Tue Jan 6 21:51:59 EST 2004
At 5:52 PM -0500 1/6/04, Jason Eisenmenger wrote:
>http://www.jdpa.com/presspass/pr/images/2003050bfull.gif
>
>Just an FYI. So next time you're having problems with your car, and feeling
>all alone in the cold cold world... just remember that there are 317 other
>problems for 99 other people just like you!
You know what's sad? Is that in a year of ownership, the industry
average is 2.7 problems per vehicle. In just one year!
Poking around elsewhere on their site- Audi's decently close to the
industry average for customer retention(44.2%, average is 49%).
Slightly above average in "Dealer Attitude"(uh, okay).
Could be worse. This could be www.isuzufans.com. Yeesh. Bottom of
the chart in almost every survey, and a sizeable gap betwen them and
the the next rung up the ladder. That's gotta be depressing...
B
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"They that give up essential liberty to obtain temporary
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http://www.users.cloud9.net/~brett/
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