quattro Digest, Vol 3, Issue 26 - now Rod at TPC

[Larry C. Leung]

I also have dealt with Rod since those days, and 
omigosh, didn't realize that it was up to 15 years.

Always knowledgeable, helpful and conversational,
even (probably pretends ;-) ) to remembers you. 
Great to work with, the only drawback for me is
he's left (US) coast, and I'm east, so shipping takes
a few days. 

Miss the old part's catalog, (still have one though), 
it's almost like ETKA, but you don't have to start
up the PC to view it!

LL - NY



> Date: Wed, 07 Jan 2004 12:58:47 -0800
> From: "frank j. bauer" <frankbauer at thevine.net>
> Subject: Re: Rod at TPC
> To: travmonster at lycos.com
> Cc: quattro at audifans.com
> Message-ID: <5.0.2.1.2.20040107125311.04b5f208 at pop3.thevine.net>
> Content-Type: text/plain; charset="us-ascii"; format=flowed
> 
> i started buying from rod almost 15 years ago when it was IPC (i 
> still have 
> a copy of their first printed parts catalog.)
> i consider him to be the benchmark for customer interface and 
> service in my 
> 25 years of experience as a mailorder customer...
> 
> frank
> 
> At 12:23 PM 1/7/2004, you wrote:
> >I have dealt with Rod at TPC on several occasions over the lastr 
> several 
> >years, and I have to say he's absolutely fantastic at taking good 
> care of 
> >his customers!!! No question too stupid, always has time to talk, 
> just 
> >absolutely first class guy. Their prices aren't half bad either- got 
> a 
> >deal once on a brake proportioning valve (unique to the 4kq) that 
> was like 
> >$300 at the dealer, and they had a steal of a price on it (less 
> than $75). 
> >Now that I think of it, shoulda bought two! But really, Rod at TPC 
> is THE 
> >MAN!!!
> 
>