Fear and Loathing at Harbor Freight

[Marc Swanson]

On Sun, 2004-07-25 at 21:17, S Dewitt wrote:
> I've found with Harbor Freight, you get what you pay for.
> I'll purchase tools such as wrenches, screwdrivers etc, but when it comes to
> anything requiring a plug, go to Sears!

I'm actually the exact opposite on that.  I buy my wrenches from sears
because I'm fairly confident that I'll eventually break them and I've
always had zero trouble walking into sears and getting a replacement for
said broken sockets/wrenches.

They have no such warranty on their electrical parts so I see no reason
to pay 2 or 3 times the price over what I can find the similar tool for
at harbor freight.

Case in point:  I bought a 14" chop saw from HF on sale for $50.  I beat
the snot out of that tool and just recently the brushes started going. 
The unit even shipped with a spare set so all I have to do is swap them
in.  A similar unit from sears was going for $125.

I guess I'll count myself as lucky for now as I _have_ had to contact
customer service before.. twice for the same issue on separate occasions
which was one item out of an order of about a dozen parts or so that was
marked as shipped but wasn't in the box.

Each time I called to take care of it they shipped me out the missing
part(s) without hassle.  Knock on Zebrano I guess..

Best Regards

-- 
-Marc Swanson-
95.5 //S6 Avant
87 4ktq
88 90q
www.mswanson.com/audi