Attn: Igor Kessel

[Brett Dikeman]

At 4:20 PM -0500 7/30/04, Aubrey Parker wrote:

>   I was wondering if
>I could have the contact info for Mr. Len Hunt at AoA.  I called AoA and
>they were reluctant to help me.

That might be because he's the VP of Audi North America.

>   I'm hoping that a plea to Mr. Hunt may
>be of some use.

Len Hunt's assistant didn't write Igor out of the goodness of AoA's 
heart- they did it because Igor put up a considerable fuss on the 
internet about the failed unit, which died right after his warranty 
ended.

What exactly entitles you to free repair on a car that has almost a 
hundred thousand miles on it?  Nobody will even give you the time of 
day, much less a call from the second most senior official at Audi 
North America.  Your expectations are just slightly unreasonable.

Brett
-- 
"They that give up essential liberty to obtain temporary
safety deserve neither liberty nor safety." - Ben Franklin
http://www.users.cloud9.net/~brett/