AoA Warranty plea WAS: Attn: Igor Kessel

SuffolkD at aol.com SuffolkD at aol.com
Fri Jul 30 22:45:07 EDT 2004


Brett:
I read his ~90K post with a similar thought about it being 100K but FAR too 
harsh IMHO to "snap" like that.  Obviously, a new poster and maybe he's had 
warranty work done before, or the suspension's maybe NOT all original?
It could happen..................... -Scott by BOSTON
> 
> From: Brett Dikeman <brett at cloud9.net>
> Subject: Re: Attn: Igor Kessel
> At 4:20 PM -0500 7/30/04, Aubrey Parker wrote:
> 
> >   I was wondering if
> >I could have the contact info for Mr. Len Hunt at AoA.  I called AoA and
> >they were reluctant to help me.
> 
> That might be because he's the VP of Audi North America.
> 
> >   I'm hoping that a plea to Mr. Hunt may
> >be of some use.
> 
> Len Hunt's assistant didn't write Igor out of the goodness of AoA's 
> heart- they did it because Igor put up a considerable fuss on the 
> internet about the failed unit, which died right after his warranty 
> ended.
> 
> What exactly entitles you to free repair on a car that has almost a 
> hundred thousand miles on it?  Nobody will even give you the time of 
> day, much less a call from the second most senior official at Audi 
> North America.  Your expectations are just slightly unreasonable.
> 
> 




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