Between a Rock and a Dealer

[Joshua Sessler]

Been checking out this list and thought I would weigh in with this story to 
see if anyone had any advice:

My 99 A6 Avant was Audi Assured until 12/28/03.  Of course on 2/23/04 at 
78,000 miles, a tension roller broke, the timing belt slipped and the engine 
seized - at least two cylinders are showing poor compression and I think a 
rebuilt is the only way to insure no damage.  Here's the klinker - at 63,000 
(30,000 miles before it is suggested) while replacing the water pump (under 
warranty) I asked a dealer (not where I purchased the vehicle) to replace 
the timing belt which they did (along with replacing tension rollers and 
everything else done with a timing belt job) and I paid them.  AoA has flat 
out DENIED my request for assistance because I am out of warranty and "they 
have met their obligation to me."  The dealer says their warranty on 
workmanship is 12mo/12,000 mi so they have no obligation to me either.  The 
dealer must have done something wrong for this to have happened - tension 
rollers, when properly replaced and tightened, don't just snap off after 
15K.  I really don't want to bring a law suit for shoddy workmanship but  . 
. .
any suggestions?
Thanks
J Sessler

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