Dear Igor

[Igor Kessel]

Brett Dikeman wrote:

> At 6:27 AM -0800 3/14/04, William Magliocco wrote:
> 
>> Weren't you one of the people up in arms about AOA's
>> shameless treatment of customers...AOA not giving a
>> rat's arse about post-warranty, yet premature failures
>> of major items in your expen$ive car?
>>
>> I guess all is forgiven, eh?
> 
> 
> "Love the car, hate the company."
> 
> Seems to be the general sentiment since the day I joined the list.
> 
> Brett

Yep, Brett, this seems to be the case. What pisses me off most is that 
for _this_much_money_ I didn't get to chose my own options, being 
force-fed the option package that some lazy marketing exec with his 
wretched tastes and perception has come up with for me.

A case in point: I wanted Xenons and the moonroof. AoA forces me to get 
the leather which I hate with a passion. Don't think so. The net result: 
I got neither and AoA sold me a bare bone car at the invoice price 
whereas could've sold me a few options. Idiots.

Moreover. It looks like from 2005 forward there will be no turbo+stick 
combos in large cars. Pretty much like it was the case from m.y. 1996 
through 2000. If by the time I decide to replace my current 1997 UrS6 
with a new car AoA marketing does not pull their head out of their 
behind, I'll be shopping elsewhere for my new car. Quite possibly in the 
Saabaru camp.

William, AoA have finally come through and replaced the ABS controller 
in the A4. They took some convincing but in the end my request was 
satisfied.

-- 
Igor Kessel
two turbo quattros in the stable,
the third one in the works