Audi future

[Kneale Brownson]

The key phrase here is "the dealer fixes the problem".  A lot of the
trouble with Audi's reputation lies with dealer attitudes and actions.

At 11:36 PM 3/25/2004 -0800, Ti Kan wrote:

>Lexus cars are not fault-free, it all boils down to perception.
>People are so indoctrinated about the "Lexus reliability" (or
>Toyota, or Honda, whatever) that when problems do arise, they
>are dismissed as "atypical".  The dealers fix the problems, and
>all is forgotten.
>