wrench furor (LONG)

[Chris Dyer]

Time to vent and ask for some perspective. '87 5kcstq went in w/a coolant 
leak--roughly 1 in. (measured from the resevoir Min mark) of coolant loss 
every 3 days. Wrench said afterrun pump and they replaced. I picked it up 
last night, all a-ok.

Turn key and within 15 seconds, low coolant light. Much profanity at our 
beloved creator. Get out and look, large puddle under car. Jaw drops to 
floor. Pop hood, coolant dripping at "I.V. drip" rate not from new pump, but 
hose/hose clamp connected to pump!  (hose on left side of pump--goes left, 
then down to what looks like a metal tube. Not the Y-shape hose at the front 
of the pump.)  Thank almighty I'm 1.2 mi from the mechanic and wasn't on a 
400 mi trip to my parents.

This wrench has been very good in the past, so as I attempt to calm down, 
I'm wondering what the best plan of attack should be. Any wrenches on the 
list to share what is fair?  I mean, IMO it was a simple, yet expensive, 
mis-diagnosis. The "old" pump was only 5 years old, and the one before that 
was original, so I mean c'mon, it was likely fine for another 7 years or so. 
  The catch is this new pump is now on there, the old one is likely in the 
landfill.

I know that raising a stink will not get things done, creates bad karma (I'm 
in sales/customer service, so I get it), makes me persona non grata, and you 
get more flies w/honey than vinager, etc. Oy vey, what to do, what to do..?

t.i.a.



from chrisdyer at hotmail.com

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