Problems with the Family Album. "Hardlock Error 17"

[TWFAUST at aol.com]

In a message dated 2/22/2005 9:59:53 AM Eastern Standard Time, 
quattro-request at audifans.com writes:

> I am running XP Pro.  When I first installed FA I got that error when
> trying to use it even after following instructions.  I found it would
> work if I went to the VW/Audi button instead of the Audi button.  Of
> course I just tried to recreate that and could not so who know.
> 
> Worth a shot at least.
> 
> 

That was exactly the problem. I should have followed instructions.

Tom Faust