Shokan Power Steering Hose Update

[sdewitt at stx.rr.com]

It's amazing how those guys can stay in business.

----- Original Message -----
From: Robert Myers <robert at s-cars.org>
Date: Tuesday, January 4, 2005 12:56 pm
Subject: Re: Shokan Power Steering Hose Update

> 
> I see you've met Shokan's business manager, Ben Dover.  ;-)
> 
> 
> At 01:21 PM 1/4/2005 -0500, TooManyAudis at aol.com wrote:
> 
> >Let's get to the bottom of this!
> >
> >I called again today to ask if Shokan's high pressure power 
> steering hose
> >(443 498 892C) was made by the OE manufacturer of Audi's power 
> >steering  hoses.
> >I was told that yes, all their parts are OE manufacturer.
> >
> >I then posed the question, "Why, if this is the same part that is 
> available>through the dealer (That's what OEM means, correct?), 
> are you telling me 
> >that
> >buying my hose through the dealer will solve my problem?"
> >
> >Again, I was told that the dealer hose will solve my problem.  I 
> was  then
> >given the choice to: buy a used hose from them, return the part 
> for 
> >a  refund or
> >buy a hose from the dealer.  I was also told that if this hose  
> makes noise
> >on my car, chances are an exchange hose from them will also make 
> the  same
> >noise.
> >
> >I don't have a problem returning the hose for a refund.  What I 
> do  have a
> >problem with is being told that the problem lies with my car, not 
> >their  hose.
> >My old hose did not have a noise problem.  I didn't spend $136  
> for a hose,
> >plus many hours of my time to have the result be an 
> unsatisfactory  repair.
> >
> >Now, in order to fix this, I need to do the job again, as well as 
> spend>another $20 or $25 in Pentosin.
> >
> >Apparently, I am not the only one with this problem?
> >
> >Any thoughts as to what should be done?
> >
> >Tom Werner
> >_______________________________________________
> >quattro mailing list
> >quattro at audifans.com
> >http://www.audifans.com/mailman/listinfo/quattro
> 
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