Bentley bad business practices for Audi 90 1993-95 CD

[Grant Lenahan]

I'll agree once more - bentley made onerous copy protection and now  
wants you to suffer.
I wont buy their software under any circumstances.

I do hope you work it out.

Grant
On Dec 10, 2007, at 7:57 PM, Mike Veglia wrote:

> << You're not being "taken advantage of."
>
> All I see is someone who has grossly unreasonable expectations from
> old software and the company that made it.  Really, what obligations
> does Bentley have to ship you a free version of 5 year old software
> when you can't even prove you owned it in the first place?  Whose
> fault is it that you lost the CD?  Whose fault is it for not backing
> up that system that died? >>
>
> I'm in the same boat with the C4 manual for our 1995 A6. I disagree  
> that it is "obsolete software" though, since it is a "Publication"  
> that runs on a web browser. The problem lies in the (in)ability to  
> unlock the files. Last time I spoke with Bentley they were unable  
> to make any concessions whatsoever. There was no new CD version to  
> upgrade to (and even if there were, I wouldn't go there with  
> hindsight experience). The print version is unobtainum. I have a  
> rather large stack of Bentley publications accumulated over the  
> years. Guess who no longer purchases Bentley publications for this  
> same reason. Alldata works for me to solve the problem. A customer  
> lost (for Bentley), a customer gained (for Alldata). Bentley  
> Publishing's loss.
>
> Mike Veglia
>
>
>
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