Damaged Bentley CD

[Greville Bowles]

I owe Bentley an apology. I should have checked with them before I started
my original message. I was basing my comments on my experience of several
years ago. It seems thing have changed.

As it turns out, I can purchase and download an upgrade (new & improved?)
for a mere $20. Lesson learned = Do your homework first. Complain later.

Thanks to those who responded.

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Mr. Greville H. Bowles
Ralston CanSafe
525 Glengarry Cres.
Fergus, Ontario  N1M 2W8
Phone: (519) 787-1297  Ext. 39
Fax:   1-800-669-2392
E-mail:   gbowles at cansafe.com
www.cansafe.com
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-----Original Message-----
From: Greville Bowles 
Sent: Monday, May 17, 2010 3:35 PM
To: quattro at audifans.com
Subject: Damaged Bentley CD

 
 I have a favor to ask of some kind-hearted soul. I have damaged my Bentley
CD (93' to '95 Audi 90) and do not want to pay their price for a
replacement. For years I have tried to make do with the damaged CD's and
I've made them work for the most part. I have lost patience with
semi-functional software and I am hoping that someone here is willing to
burn me a copy of their CD. I will gladly pay your costs (and then some) in
return for a working CD.

Now I'll throw some water at the flame war that is likely to result from my
request. I have purchased the software (I will provide proof if needed) and
by my negligence/stupidity damaged both the original and the backup disks.
What I purchased is the right to use the intellectual property of Bentley
Publishers and I have not relinquished that right. What I'm looking for is
replacement of the media containing the data. If people wish to discuss the
pros & cons of software piracy, go for it. I'm not interested.

On the other hand, if people are willing to discuss the sub-par quality of
certain software and the distinctly user-unfriendly interface it provides,
count me in. That said, I would still like to have a working copy of said
software. There is no paper manual. If Bentley was willing to provide (with
proof of purchase) a replacement at a reasonable cost I'd get it from them.

Back to my request. Please & thanks to anyone who can help.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Mr. Greville H. Bowles
Ralston CanSafe
525 Glengarry Cres.
Fergus, Ontario  N1M 2W8
Phone: (519) 787-1297  Ext. 39
Fax:   1-800-669-2392
E-mail:   gbowles at cansafe.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~