[s-cars] Stealer killed his car, eh?

[Paul Krasusky]

Gary wrote what Chad wrote what Rich wrote:

----- Original Message -----
From: "Chad Tobin, UrS4/S6 Technical Editor" <chad.tobin at s-cars.org>
To: <s-car-list at audifans.com>
Sent: Sunday, November 24, 2002 10:05 PM
Subject: [s-cars] Fwd: Dealer killed my car?


> Hey Guys,
>
>   Here's an interesting story. I e-mailed this guy and told him to seek
> legal advice and that his engine is indeed an interference fit. He says
the
> dealer is Hoffman Audi. He told the service manager to keep the car but
> don't touch and have the owner call him on Monday. Are any of you East
> coast guys familiar with this place? I think it's in CT. I know there are
> some decent dealers out there but I really hate hearing stories like this.
> Anybody have some advice as to what this guy's options are. I'm sure this
> dealership is incapable of fixing the car especially if head work is
> involved.
>
> Chad Tobin
> UrS4/S6 Technical Editor
> S-CARS.ORG
>
> > From: Richard Molk
> > To: Chad.Tobin at s-cars.org
> > Subject: Dealer killed my car?
> >
> > Hello Chad:
> >
> > I have a '95 S6 with nearly 90K miles that I took to the dealer for
> > routine service last week. He recommended a new timing belt, which I
> > figured was a good idea for the number of miles. Never had any problems
> > with the car.
> >
> > Needless to say, nothing is easy. The car was not ready at the end of
> > the first day, despite the promise. They told me it took three hours to
> > get the pulley off the water pump, and three more to remove the crank.
> > I asked why in the world they tried to remove the crank, and got the
> > uh,uh, oh the crank pulley.
> >
> > Car was promised for the next day, again not ready. This time, when I
> > arrived at the dealer to pick it up, they said there was a major
> > problem. When they finished the work and started it up, it knocked
> > severely. I immediately asked if it was an interference fit motor, and
> > they said uh, uh, uh, no.
> >
> > Now for the question, Is it an interference fit, so that my valve train
> > and possibly my pistons and head are ruined?
> >
> > Thanks,
> > Rich Molk
> >
> >
>
>
>
> _______________________________________________
> S-CAR-List mailing list
> S-CAR-List at audifans.com
> http://www.audifans.com/mailman/listinfo/s-car-list


--__--__--

Message: 5
From: "Martin, Gary G" <MartinGG at aetna.com>
To: AUDI S Cars Discussion List <s-car-list at audifans.com>
Subject: RE: [s-cars] Fwd: Dealer killed my car?
Date: Sun, 24 Nov 2002 22:36:19 -0500

They are in East Hartford, CT. My limitied experience with them concerned a
warranty item issue years ago on a 5000CS. Not going into details, but it
ended with a service manager cursing me over the phone, calling me a liar
and threatining to sue me. Won't go any further, as I'm feeling my blood
pressure rise just recalling the incident. In short, I wouldn't take my cars
there if they were the last mechanics on earth. They are a rip off for parts
also. Don't know what his options are, but wish him good luck. For future
reference, try out Valley Auto in Canton, for future work on his car.

Gary
94 UrS4
91 200 TQA





Ah, good 'ole Scoffman Audi.  HMmmm...  I can see their rooftop about 1.3
miles out my office window here.  So, wants me to go's breaks some legs?
Yeah, I'm huge.

Jim Berube is one of the better service advisors there, maybe he can offer
some inside advice.  I know a couple of the wrenches there on the Saab /
Porsche side, I could try sniffing around and see "what they know".  Tell
Rich he's free to call / email me, we'll try and mount a more weighted
assault.

Otherwise, what Bruce said before is true.  Car worked fine going in, it's
their problem.  Hell, I'm actually JEALOUS they didn't MUFF UP my car!
Heck, I could always use a nice clean spankin new motor for free...

-Paulie Muscles
CT
'95 //S6 bring to Hoffman today for timing belt "repair"?
'58 TR3A dealer?