[s-cars] Bilstein's
Mark Strangways
strangconst at rogers.com
Sun Apr 20 19:07:04 EDT 2003
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Thanks, Robert.
I bought my set from ( hiding head in shame ) TAP, somehow I don't think th=
ey will be all that forthcoming with such kinds of generous acts.
If I were to call Shox.com I wonder if they would stand behind the warranty=
?
Mark S
----- Original Message -----
From: Robert Myers
To: Mark Strangways ; S-CAR at audifans.com
Sent: Sunday, April 20, 2003 5:58 PM
Subject: Re: [s-cars] Bilstein's
I purchased a set of Bilsteins for the front of my urS6. One gave up the=
ghost after a while. I called shox.com (I bought the first set from them)=
and asked about warranty service. I was told, "Order a new pair. Pay for=
them with your credit card and then return the defective cartridge for eva=
luation. If it is bad we will refund the new purchase."
I did. It was. They did - for BOTH new cartridges. I did have to call =
a second time but they honored the warranty.
At 05:41 PM 4/20/2003 -0400, Mark Strangways wrote:
Well, it's just over 4 years, and about 50-60,000 KM I have a right fro=
nt
bilstein shock that rattles my fillings at 160 KM (100 MPH). At 170 KM =
it
barley drivable.
Is there any BTDT on getting warranty service on these things ?
Especially any Canadian experience with US purchased shocks ?
These are supposed to be lifetime warranty right ? I overpaid for them =
way
back then, and I will be damned if I buy Bilsteins again if they don't
support there product.
Any feedback ?
Thanks,
Mark S
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I've been wondering... Who would Jesus bomb?
Bob
*****
Robert L. Myers 304-574-2372
Rt. 4, Box 57, Fayetteville, WV 25840 USA WV tag Q SHIP
'95 urS6 Cashmere Grey - der Wunderwagen ICQ 22170244
http://www.cob-net.org/church/pvcob.htm
*****
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