[s-cars] Bilstein's

[Mark Strangways]

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Thanks, Robert.
I bought my set from ( hiding head in shame ) TAP, somehow I don't think th=
ey will be all that forthcoming with such kinds of generous acts.
If I were to call Shox.com I wonder if they would stand behind the warranty=
 ?

Mark S
  ----- Original Message -----
  From: Robert Myers
  To: Mark Strangways ; S-CAR at audifans.com
  Sent: Sunday, April 20, 2003 5:58 PM
  Subject: Re: [s-cars] Bilstein's



  I purchased a set of Bilsteins for the front of my urS6.  One gave up the=
 ghost after a while.  I called shox.com (I bought the first set from them)=
 and asked about warranty service.  I was told, "Order a new pair.  Pay for=
 them with your credit card and then return the defective cartridge for eva=
luation.  If it is bad we will refund the new purchase."

  I did.  It was.  They did - for BOTH new cartridges.  I did have to call =
a second time but they honored the warranty.

  At 05:41 PM 4/20/2003 -0400, Mark Strangways wrote:


    Well, it's just over 4 years, and about 50-60,000 KM I have a right fro=
nt
    bilstein shock that rattles my fillings at 160 KM (100 MPH). At 170 KM =
it
    barley drivable.

    Is there any BTDT on getting warranty service on these things ?
    Especially any Canadian experience with US purchased shocks ?
    These are supposed to be lifetime warranty right ? I overpaid for them =
way
    back then, and I will be damned if I buy Bilsteins again if they don't
    support there product.

    Any feedback ?
    Thanks,

    Mark S

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  ____

  I've been wondering...  Who would Jesus bomb?

  Bob
  *****
   Robert L. Myers  304-574-2372
   Rt. 4, Box 57,  Fayetteville, WV 25840 USA  WV tag Q SHIP
   '95 urS6 Cashmere Grey - der Wunderwagen   ICQ 22170244
   http://www.cob-net.org/church/pvcob.htm
  *****

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