[s-cars] Upper Strut Mount FAILURE!!!!! - Update Part II - Part Number needed please

[Mark Pollan]

Yeah, I feel like I've been bent over.  Question for anybody that can
assist.  I have looked in both the Russian parts fiche and the Bentley, and
am having difficulty identifying the missing part.  It appears that in the
Bentley it is referred to as "Cover".  In the parts fiche as "Retainer" part
number 4A0 412 339 A.  Can anybody confirm?
Regards,

Mark


 -----Original Message-----
From: 	QSHIPQ at aol.com [mailto:QSHIPQ at aol.com]
Sent:	Tuesday, November 25, 2003 8:00 AM
To:	mark.pollan at mci.com; s-car-list at audifans.com
Subject:	Re: [s-cars] Upper Strut Mount FAILURE!!!!! - Update Part II

Thanks for the update Mark.  I've seen a lot of mangled cars, but the
failure
of that mount in an S car IMO would take a crash, offroad fly, or break
something else in concert.  Not that the lack of the washer should make you
feel
better about the "service" you recieved.

SJ
In a message dated 11/25/2003 6:51:28 AM Central Standard Time,
mark.pollan at mci.com writes:
All:

Finally got to disassembling and having a real close look at the strut mount
assembly.  Well, contrary to a previous post of mine, the large concave
washer IS NOT/WAS NOT in place.  From my earlier cursory look I confused the
convex top of the bilstein strut as being the washer.  Being extremely
paranoid at this point I checked the other side mount/strut assembly and the
washer is absent from the driver's side as well.  I was hopping mad last
night cussing about to anybody who made the mistake of calling/dropping in.

I will be ordering new washers today and will be visiting the shop that
buggered this job on Monday.  Pending the resolution they will either
receive kudos on this list for rectifying their mistake or something a tad
less glowing.

Best regards,

Mark Pollan

P.S.  I do feel a little better knowing it was not a deficient mount but
rather deficient service.