[s-cars] Service from Detroit Dealers

[Tim Radbourne]

I have some work that needs done on my S4 and Detroit or Vin Devers in
Toledo are closest.  Rear diffy seals need replaced and the e-brake
cables have seized.  I suppose I could do it myself, but it would be
nice to have a reputable source to do the work.  Are there any good
private shops in this area with a better reputation?

Tim in Adrian MI
93 S4 

-----Original Message-----
From: Marc Gorelick [mailto:marc at frogville.net] 
Sent: Wednesday, February 18, 2004 3:01 PM
To: s-car-list at audifans.com
Subject: RE: [s-cars] The Monster S-car survey is coming! (Soon)

I know that all car dealers are generally loathed, but the VW/Audi
dealers 
in metro Detroit are renowned as the worst dealerships in the city. Some

people go to other states to get their cars so that they don't have to
give 
places like Cook, Lavery or Cooper their business.

Amazingly, the most recent J. D. Power dealer Customer Satisfaction
survey 
places Audi dealers in general near the middle of the pack, suggesting
that 
some cities must have Audi dealerships that are magical happy places
with 
dancing faeries or some such in order to drag the average out of the
morass 
caused by the morons in Detroit. Even so, it is noteworthy that the only

"luxury" brand with a lower score is Land Rover. One hopes that getting 
outscored by the likes of GMC and Chevy would be embarrassing to Audi.

As much as I love my UrS4 and my wife loves her new Passat, I can
guarantee 
that I will never spend another dime at these places. When her lease 
expires we will buy another one...used.

Here's the J. D. Power report I mentioned:

http://www.jdpower.com/news/releases/pressrelease.asp?ID=2003058

Marc