[s-cars] Re: [V8] STAY AWAY FROM BILSTEIN SHOCKS

[Ingo Rautenberg]

Don't get me wrong -- You're absolutely right!  I'd much prefer to work with
a company that appreciates my business rather than one that doesn't.  I
think a letter to Bilstein (at the very least) would be in order expressing
your dissatisfaction and asking for a resolution and see what they come up
with.

Best,

Ingo

----- Original Message ----- 
From: "quattro" <allanvega at adelphia.net>
To: "Ingo Rautenberg" <i.rautenberg at waratap.com>; <v8 at audifans.com>
Cc: <s-car-list at audifans.com>
Sent: Tuesday, February 08, 2005 1:54 PM
Subject: Re: [V8] STAY AWAY FROM BILSTEIN SHOCKS


> Ingo------->  " oh, well. I can not
> remember if they made mention of the drain hole in the instructions
(though
> it makes perfect sense to me).  Still a Bilstein fan for the right
> application :-)"
>
> Nevermind that, They should have just sent me new seals back in Aug when i
> asked them to warrenty the seals. Jeeeeeeez.  Oh and Z1.....the lifetime
> warrenty is through bilstein not Axel's auto(local forighn parts place.)
At
> best, he would get stuck with the shock.....and he is a freind of
mine....so
> no thats not an option.
>
> ----- Original Message ----- 
> From: "Ingo Rautenberg" <i.rautenberg at waratap.com>
> To: "quattro" <allanvega at adelphia.net>; <v8 at audifans.com>
> Cc: <s-car-list at audifans.com>
> Sent: Tuesday, February 08, 2005 1:45 PM
> Subject: Re: [V8] STAY AWAY FROM BILSTEIN SHOCKS
>
>
> > Well, same thing happened to me a few years back (though I didn't
install
> > the Bilsteins myself and so did not pursue warranty claim).  I thought I
> > had
> > two bad units (left front of the '91 200q20v was somewhat high and the
rt
> > rear was low.  What I do remember was with what force (even with the
front
> > end raised a foot) that thing shot out when the retaining cap was
removed!
> > I
> > had bought a whole set but only really needed the one -- oh, well. I can
> > not
> > remember if they made mention of the drain hole in the instructions
> > (though
> > it makes perfect sense to me).  Still a Bilstein fan for the right
> > application :-)
> >
> > Ingo
> >
> > ----- Original Message ----- 
> > From: "quattro" <allanvega at adelphia.net>
> > To: <v8 at audifans.com>
> > Cc: <s-car-list at audifans.com>
> > Sent: Tuesday, February 08, 2005 1:21 PM
> > Subject: [V8] STAY AWAY FROM BILSTEIN SHOCKS
> >
> >
> > Just got off the phone with Rah-ool) Cant spell his name. Informed me
that
> > my warenty has been invalidated if the shock was bent,wich they are.
Says
> > they were istalled improperly. I tried explaing to Mr Rahool that
because
> > of
> > there inverted design, and the failed sealling cap, water was able to
get
> > down into the strut housing. What hapens to water in subzero temps(like
> > here
> > in the north east? IT FREEZES!!!  What happens to a shock that cant
> > compress
> > because of frozen water? I f***kn bends. He did not care to hear to
> > it....said i shoudve drillled holes in the side of my strut housings.
> > Never
> > again man.
> > _______________________________________________
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> >
> >
> >
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>


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