[s-cars] Stebro Exhaust Company

[chris chambers]

Randy,

sad to hear about your experience; I would NOT let the mechanic modify the exhaust in any way.
Document the product that was delivered with photographs and videos and contact Stebro
demanding a refund.

If that doesn't work contact the credit card company you used for payment and dispute the charges.
Sending them a complaint of the extremely poor quality and long time frame for manufacture along with 
a written statement from your mechanic that the exhaust is of poor quality and not up to Stebro's standards, 
with the photos and videos that you took.

I would also recommend you find photos of the good quality exhaust systems Stebro advertises which 
can be compared to the photos of the system they sent you.

I the expect your credit card issuer would issue a refund.

 
Good luck
Chris






>________________________________
>From: Randy Lee <public at randolphmlee.com>
>To: "s-car-list at audifans.com" <s-car-list at audifans.com>
>Sent: Saturday, July 23, 2011 4:00 AM
>Subject: [s-cars] Stebro Exhaust Company
>
>Very sad to report that the Stebro company, a once very well-regarded manufacturer of quality stainless steel exhaust systems has turned into a glorified con.  You send them money, and what they send you, *3 months* later, is useless garbage.  My mechanic, one of the best Audi mechanics in the country, George Ritchey, proprietor of German Motors in Tahoe City, CA, says that maybe, just maybe, he can modify the parts they sent to fit, but he is not at all confident.  The parts are stupid bad, e.g. slip joints made from two different sizes of pipe. (!!!!) Bends are wrong, etc. etc.  I wasted $1600 on this crap.
>
>Randy Lee
>(510) 710-3344
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