[s-cars] response to inquiry re. maintenance records

[Taka Mizutani]

Steve-
I don't know when they started this, but any service information that is
connected to a client cannot be disclosed. I've had this same issue with
buying used cars, although the dealership allowed me to view the screen at
the dealership with the service information displayed, along with the
previous owner's name and address (!).

Taka


On Sun, Jun 24, 2012 at 9:33 PM, Steve Marinello <smarinello at entouch.net>wrote:

> So, I was perusing ebay for an A4q for my daughter and found one that
> seemed
> interesting and queried the dealership as to whether they had knowledge or
> records of the service history, particularly the tb service.  A simple,
> "No,
> sorry" would have been disappointing, but acceptable.
>
>
>
> The response: "Privacy laws prevent records being passed on."
>
>
>
> Really.?  Nice looking car, too.
>
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