[s-cars] Job Well Done - Fibrenew

[Brian Pleet]

I've asked the list previously about repairing my 95.5 S6 Ecru driver seat
bolster. There we lots of answers, all expensive to implement.

Years ago in Calgary I went to Fibrenew to rebuild my Alfa Romeo seat. They
did a great job.

Now, 12 years later I saw that they are a franchised operation across North
America and I asked the local franchisee for help. He offered to repair the
leather and restain the passenger side seat to match for $300. Looked great
initially, but within 6 months the tear was showing again.

I called and asked for help. Without hesitation he offered to come back and
remedy the problem. He took 3 hours, rebuilt the leather over the bolster
and it looks great again. No charge! We all deal with suppliers with varied
customer service approach, so I'd be remis if I didn't note how Fibrenew
dealt with an issue.


Brian
95.5 S6
90 A90Q
06 TT Roadster