[urq] Cannot recommend Stebro

[a.j.gaidos at comcast.net]

All,

 As of today it has been 1 month since I ordered my Stebro exhaust for my urquattro. One month!When I called Dan to order he said he had one built and ready and that it would take 10 to 14 days to ship. Within 24 hours my credit card had been tapped for the $700+.

 Two weeks ago when I called again and I was told I'd have it by mid week last week but still no exhaust. Finally on Friday he said it was at customs in New York and he'd have me a tracking number that day. Here it is Weds. Nov 3rd, one phone call and 3 or 4 emails later and still no tracking number.

 Clearly this guy is dishonest or his life is in chaos. Clearly he couldn't have had one ready to ship and he lied to get my business. I cannot see any other way a month could pass and a system ready to ship still hasn't arrived.

 Anyone want to post this to other car lists please feel free. Maybe Stebro will get their act together or driven out of business from this HORRIBLE customer service. To say I am upset and disappointed is an understatement. My quattro has been on a rack for weeks waiting. All the other work on the car long since completed.

 In closing, I'm a reasonable guy. Any good, honest explaination would have been fine with me. None ever came....

Anton