[urq] I was feeling kind of bad...

[a.j.gaidos at comcast.net]

I did send apology being under the impression from emails I received that the hold up was US customs. Obviously from the tracking data that was not the case at all. The fact is UPS did their pickup scan yesterday. That clearly shows Dan at Stebro is just now shipping it. I think that nullifies any reason for patience and courtesy. The fact they are shipping it a month late and they lied to me about that is beyond fogiveable when charging someone over $700. I just cannot justify in my own mind any reason for this kind of customer service. I told the bastard 2 weeks ago I'd cancel the order and he lied to prevent me from doing that. How f--ked up with that?
-------------- Original message -------------- 

> I agree with the one post about patience and courtesy and all, but 
> I've heard similar stories about Stebro enough times over the years 
> that I won't bother them with my business. I've also heard of fitment 
> issues, etc. as well. 
> 
> Ed 
> 
> On Fri, 05 Nov 2004 16:48:56 +0000, a.j.gaidos at comcast.net 
> wrote: 
> > I was feeling kind of bad ripping Stebro but now that I have my tracking 
> number and see it didn't leave Ottawa, Canada until yesterday it's kind of hard 
> to have sympathy. UPS did their first scan yesterday. That's November 4th. I 
> ordered this October 6th. It wasn't even in customs until today... 
> > 
> > Date/ 
> > TimeLocationActivity 
> > 
> > Nov 5, 2004 
> > 5:52 A.M. 
> > PLATTSBURGH, NY, US 
> > PACKAGE DATA PROCESSED BY BROKERAGE. WAITING FOR CLEARANCE 
> > 5:44 A.M. PLATTSBURGH, NY, US ARRIVAL SCAN 
> > Nov 4, 2004 
> > 11:12 P.M. 
> > LACHINE, PQ, CA 
> > ARRIVAL SCAN 
> > 9:00 P.M. OTTAWA, ON, CA DEPARTURE SCAN 
> > 6:10 P.M. OTTAWA, ON, CA ORIGIN SCAN 
> > 3:30 P.M. OTTAWA, ON, CA PICKUP SCAN 
> > 3:06 P.M. CA BILLING INFORMATION RECEIVED 
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