[urq] Response from Audi re:Billet aluminum Urq models

Mike Del Tergo mdeltergo at hotmail.com
Wed Sep 25 15:44:56 PDT 2013


 Sure has all of the hallmarks of a canned response from someone who did not want to own it so kick it upstairs, but worse puts it on "us" to contact their colleagues @ AOA Inc.  Really?!
The nature of the response itself does not reflect very well of the experience from "customer experience"....
 

> From: "Wylie Bean"theringmeister at triad.rr.com

> Got this today....
> 
> Dear Mr. Bean,
> 
> Thank you for your email and for your interest in our model cars.
> 
> Unfortunately we have to inform you that the models you saw at the IAA in  
> Frankfurt were only part of the decoration and are not for sale. Should you  
> wish to look for other ideas, please feel free to search through our online  
> shop at https://trshop.audi.de
> 
> Additionally, you are welcome to contact our colleagues at Audi of America  
> Inc., should you have any further questions:
> 
> Audi of America Inc. 
> Customer Experience 
> 3800 Hamlin Road 
> AUBURN HILLS, MI 48


 		 	   		  


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