[urq] Audi Tradition

[Tom Saltino]

Yes, they are prohibited from sending directly.  A colleague of mine collects the parts and forwards them to me.  

Tom

-----Original Message-----
From: "Ben Howell" <bhowell at rmi.net>
Sent: ‎6/‎30/‎2014 12:15
To: "Tom Saltino" <saltinot at gmail.com>; "scotty at advancedautomotion.com" <scotty at advancedautomotion.com>
Cc: "urq at audifans.com" <urq at audifans.com>
Subject: RE: [urq] Audi Tradition

Based on my interpretation of Scott's comments below, I read it to say that German Dealer's are also prohibited from sending parts to the USA. Plus, who is "your" German dealer? ....and I'm not asking you to disclose anything, I'm saying that from the perspective of, if I walked into my dealer and they said, "we can't get those for you, you have to go to YOUR German dealer".....who would THAT be?


I guess in the end, the annoying part is that the Audi Tradition's website let me set up an account (which you are required to do before you can place an order) where you must specifically identify if you are an individual or a business. I specified that I was an individual with a USA address, which it allowed. I was then allowed to go through the checkout process with a USA address. The USA is a location that is designated on it's list of available places to ship to and it has a cost associated with it.  My credit card was charged the full amount, despite getting the "We can't sell to you" response within hours of placing my order. PLUS my bank charged me a "Foreign Transaction Fee". Can I dispute the changes should they not be reversed? Of course, but I shouldn't have to. If they aren't allowed to ship to the USA, then why was I able to place an order?


The frustrating part is that it's just more $$$$, BS and hoops to jump through to keep these older cars on the road.


Ben 


P.S. Thanks to all who have reached out to me privately and offered to act as a middleman to get me these parts. I'll get back to you should I need further assistance. 

-----Original Message----- 
From: Tom Saltino 
Sent: Jun 28, 2014 1:43 PM 
To: "scotty at advancedautomotion.com" , Ben Howell 
Cc: "urq at audifans.com" 
Subject: RE: [urq] Audi Tradition 


Actually that won't work either.  BTDT about 6 months ago when trying to order a left side engine mount for my RS2.  The dealer here in Atlanta spoke to the regional office and told me that they were unable to order Audi tradition parts.  They told me that I would need to go through my German dealer......which I did.

Tom


From: Scott DeWitt
Sent: ‎6/‎28/‎2014 11:32
To: Ben Howell
Cc: urq at audifans.com
Subject: Re: [urq] Audi Tradition


Audi USA has an exclusive agreement with Audi AG in Germany which
prohibits dealers and Audi itself from sending parts directly to US
customers.
Basically one must go through an Audi USA dealer to get parts from Europe.
There are ways around it but it adds cost, risk and complexity to the
transaction.


On Sat, June 28, 2014 7:34 am, Ben Howell wrote:
> Has anyone successfully ordered anything from Audi Tradition lately? I
> tired to order a few pieces last week and got this response:
>
> "Unfortunately we are not allowed to ship and sell to USA anymore and had
> to delete your order. Please contact your Audi dealer to order these
> parts, he can order them by contacting the importer."
>
> Seems like a another poke in the eye from Audi to owners of older cars in
> the USofA, but I'm curious if anyone has any experience with ordering from
> them or getting parts that are on the Tradition website from your local
> dealer.
>
> Ben
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-- 
Thanks!
Scott DeWitt
Advanced Automotion
Ph:  720.4.GEARS.1 (720.443.2771)
Fax: 361.288.8030
Any price quoted in this email is valid for 15 days, and subject to
availability.
Http://www.advancedautomotion.com
Shipping, Return, and Warranty policies
http://www.advancedautomotion.com/shipping.php
http://www.advancedautomotion.com/warranty.php

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