FW: [V8] Rant ... and legal advice

[Michael Larosa Jr]

do you know an attorney ?

if yes, get a business card.

did you get paperwork when you dropped off ?



Intemann, Paul (GEAE) wrote:
> What I meant to say was: "around 4-5 inches" and not "around 4-5 feet"!!!
> Sorry for the typo.
> 
> Paul
> 
> 
> -----Original Message-----
> From: Intemann, Paul (GEAE) [mailto:Paul.Intemann at ae.ge.com]
> Sent: Wednesday, September 08, 2004 5:47 AM
> To: 'v8 at audifans.com'
> Subject: [V8] Rant ... and legal advice
> 
> 
> Well guys (and gals) ... looks like I could use some advice and/or BTDT.
> 
> In order not to drag out this e-mail let me just give you all the
> cliff-notes:
> 
> 1. One 17x8 Audi Bolero wheel (mandatory  Audi Content) with Pirelli P6000
> 255/40/17 tire (about 60% tread remaining).
> 2. One nail head protruding from the above mentioned Pirelli Tire roughly
> 3/8" from the "outer" tire shoulder but within the tread of the rolling
> surface.
> 3. One "Michel Tire Plus" dealership in Elsmere Kentucky.
> 4. Dropped off tire on Monday.  Was advised that they would try to plug
> internally but since so close to edge could not guarantee anything.  I said
> fine.
> 5. Got a call yesterday.  Repair unsuccessful.  Additional hole "discovered"
> in sidewall of tire no more than 1-2" away from nail puncture (more on this
> later). Employee was more than willing to order me a new tire ...
> unfortunately P6000's in that size have been discontinued!  Luckily, found 2
> on e-bay (with roughly 60% tread left) and ordered them immediately.
> 6. Went by dealership yesterday to retrieve rim and tire.  Tire had been
> remounted on rim (???) ... and was very nonchalantly returned to me with a
> comment "Here it is" and no paperwork.  Close inspection of the rim shows
> deep gouge marks in a previously pristine Bolero wheel around 4-5' of the
> wheel lip.  Seems pretty obvious that the tire removal tool and/or operator
> didn't have a clue what they were doing.  Pointed it out to the employee on
> duty and was told to come back tomorrow (today) to talk to the manager.
> Employee refused to hand-over any of the paperwork initiated when I dropped
> off the tire Monday, his reasoning was no money changed hands so "No
> receipt"!!
> 7. I can see where this could very quickly turn into a pissing contest this
> afternoon when I meet up with the manager and would not be surprised at all
> to have it end with a "See you in small claims court"!  My aim is to have
> the wheel replaced with a new one ... if not that, then at the very least
> have it reconditioned by a "reconditioner" of my choice.
> 
> 8. The mysterious second puncture in the outer sidewall?!  Seem somewhat
> convenient to have this hole show up since sidewalls cannot be plugged and
> render a tire useless.  I had washed the car on Monday prior to dismounting
> the wheel (to drop it off for the repair) and sprayed down all four tire
> sidewalls with No Touch Tire conditioner (not foam but more liquid in
> texture).  I distinctly remember looking at  the nail puncture location
> (which I had originally discovered last Saturday) to see if it showed signs
> of air escaping (bubbling) ... it did.  I certainly did not at the time see
> any additional bubbling (within the sidewall vicinity of this puncture)
> indicative of a second hole in the tire ... and that was with 40 psia
> pressure in the tire!!!  This second hole seems more than convenient to me
> ...
> 
> So ... there you have it.  Any advice or lessons learned that others may
> have had in dealing with a similar situation would be greatly appreciated.
> Thanks for listening to my rant this early in the morning.
> 
> Regards,
> Paul
> Cincinnati, Ohio
> 
> 1990 V8 auto
> 1991 V8 5-speed
> 2000 Passat 4-motion (with 3 pristine Boleros)
> 
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