[Vwdiesel] OT: Shipping windows and a bumper

[Roger Brown]

LBaird119 at aol.com wrote:
>   I did have UPS lose a speedometer. Never to be found and of course I NEEDED 
> it for a LONG trip!  In their defense I just bought a Trace 4KW inverter.  It 
> was basically, poorly packaged and HEAVY!  The most that MIGHT have been done 
> to it was the mounting ears may have gotten bent a tad.  May have been that 
> way before shipping too.  (used).  They've done really well by me 99% of the 
> time.  I do have a problem with insurance reimbursement going to the shipper 
> when it's an individual.  Had an antique radio broken due to the seller not 
> realizing the chassis has all the "m."  Add a little "v" to that and it'll pull 
> right out of the cabinet when not braced.  He got reimbursed.  I ended up out the 
> money and with small pile of kindling and scrap metal.  :-(

I ship a lot of stuff and use UPS for some of that.  I'm just dealing now with an insurance claim and it is a big pain.  Since I 
am the shipper, I have to do all the work for the claim.  If I ever see the money, I do plan to refund some/all of it to the 
buyer.  However, I am out many hours of my time gathering the information, dealing with the buyer, filling out UPS forms, 
responding to e-mails, etc.  Why UPS can't have the receiver do that is beyond me.  They would be the one with the vested 
interest in pushing the claim, for me as the shipper, it is just a waste of my time.

-- 
    Roger