[Vwdiesel] VW Dealer has lost his mind

[Dave Cook]

I agree with Terry.  There is no reason they cannot look up parts, their parts system would allow them to look for stuff for old beetles, etc if the actual part is available through VW.  If it was unavailable, then the system would tell them and may not even give a part number anymore, but he would still be able to look for it.

Alternatively, if you have a part number you could call and give them the number.  I do that a lot, just call and say, "I've got a part number I'd like you to check for me."

Dave Cook


--- On Tue, 8/5/08, Terry Briggs <vbriggs at stny.rr.com> wrote:

> From: Terry Briggs <vbriggs at stny.rr.com>
> Subject: Re: [Vwdiesel] VW Dealer has lost his mind
> To: vwdiesel at vwfans.com
> Date: Tuesday, August 5, 2008, 4:45 AM
> sounds like you need to take your parts request to his boss
> or the 
> owner of the dealership. I tend to be a real prick when it
> comes to 
> service like that.
> On Aug 4, 2008, at 10:05 AM, Jack Carr wrote:
> 
> > I just visited a dealer to get a couple items for my
> rabbit and was 
> > told that to order anything or to even purchase a part
> I had to give 
> > them the VIN of the car that it was for.  Since the
> rabbit has been 
> > out of production for over twenty years he would not
> cross reference 
> > the part numbers.  So bottom line is the dealer will
> not sell me any 
> > parts.  Would anyone be willing to help me get a coupe
> of crank bolt 
> > and a couple throttle cable clamp?
> >
> > Thanks,
> >
> > Jack Carr ð
> > jcarr222 at comcast.net
> >
> >
> >
> >
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> 
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