Re: Allstate Insurance

[Andrew Duane USG/PE <duane@zk3.dec.com>]

Hairy green toads from Mars made AUDIDUDI@delphi.com say:

> Although I don't like some of their policies (no pun intended!), I have to
> say that my recent experience with Allstate has been quite positive.  They
> didn't give me any grief about taking my car to a shop that specializes in
> repairing and/or restoring Porsches, they didn't make them use repro parts,
> they didn't complain about replacing things like slightly cracked radiator
> shrouds or a dented timing cover instead of repairing them, and they didn't
> drag their feet on cutting me a check since I was in a hurry to get the car
> back and paid for the repairs myself in order to save time.
> 
> Contrast this with State Farm, who insisted that I get three quotes before
> they would authorize work to be performed, insisted that the shop use used
> or repro parts where appropriate ("after all, the parts you damaged aren't
> new, are they?") and wouldn't let me make any of the repairs myself unless
> I signed a waiver taking full responsibility for the car's roadworthiness.

100% agreed. I've been with Allstate for years, and have been delighted
with their service.

When my car was broken into for the stereo, they Fedex'd me a new one,
and told me to get it installed wherever I wanted and send them the bill.
The body damage was handled by me dropping it off at my favorite shop and
giving them a check for the deductible.

Angela's pearl-white 90Q20V, which had a close encounter with the roof of
the garage, can be fixed anywhere we want. If it's a listed shop, they'll
insure the work for the life of the car, and pay to have it redone as
often as needed.

Recently, I hit a paving cliff at 70 (OK, 80...) and roached my tires,
wheels, and ABS. They fixed it all, sent me a check that day, and even
got it written up as "comprehensive", not "collision", saving me $450.


On the other hand, my then-fiancee Angela was rear-ended at a stop by
a state farm client. They admitted full responsibility, but haven't paid
medical bills from last july (13.5 months). Their settlement offer was an
insult, and we now have a lawyer suing State Farm (not their insured)
over this gross mishandling.

-- 

Andrew L. Duane (JOT-7)			duane@zk3.dec.com
Digital Equipment Corporation		(603)-881-1294
110 Spit Brook Road			http://www.zk3.dec.com/~duane
M/S ZKO3-3/U14
Nashua, NH    03062-2698

Only my cat shares my opinions, and she's too heavy to care.