Re: Crooked Dealer charges?

[tygera@rpi.edu (Allan Tygert)]

> RM> Is it time to go a few rounds with the owner?  Perhaps accompanied by
> RM> my attorney?  If I do this I wonder if I dare ever take my car in there
> RM> again. Then again, maybe they'd be afraid to screw me again.
>
>     Forget the attorney, unless of course he'll work pro-bono,
>     you've already been screwed once.......
>
>     If it were me (very hypothetically, since I'd rather have
>     teeth pulled without novacaine than go to a dealer) I would
>     make the service manager and his superior aware of the
>     steps you're willing to take if you don't get satisfaction.
>     (Zone rep etc.)  Knowing the name and title of those you're
>     going to contact might make them take you more seriously.
>
Don't rule out the Attorney General's office in your state.  In NY they have
an automotive repair fraud divison.  Just mentioning your considering
talking to the AG raises the hair on the dealers' necks.

Good luck!  Give 'em hell!

Allan Tygert
tygera@rpi.edu