Re: Re: Recall info

[steveb@falcon.kla.com (Steven Buchholz)]

Terry wrote:
> >What can of info can a Audi dealer tell you about a specific car and how do
> >you go about it.
> >
John replied:
> >
> The dealer is being lazy (Big surprise)  If you know that the car was
> serviced at that dealership, they car look up all service they did by
> referencing the VIN.  
> 
> What if I don't know where the car was service, can any Audi dealer tell by
> the Vin.?

Thanks to computers it is possible for the dealer to look up *ALL* of the 
service done by *ANY* Audi dealer based on the VIN of the car.  The infor-
mation is coded, so you need the secret decoder ring, but the dealer should
be able to tell you what it all means.  I recently saw a notice at a nearby
dealer that stated that they would check any car to see if there were any 
outstanding recalls (for free).  I wouldn't be surprised to hear that this
was actually stipulated by law.  Perhaps you can use the request for recall
info to get the overall service history ...

HTH!
Steve Buchholz
s_buchho@kla.com
San Jose, CA (USA)